Frequently Asked Questions

An independent tour means you have the freedom to explore cities at your own pace, breaking away from the constraints of a group. Connect with local guides and a small group of fellow travelers exclusively during our captivating sightseeing tours and activities, ensuring a personalized experience tailored just for you!

We handpick a range of hotels along the journey and you can expect the comfort of centrally located 4-star hotels, including renowned brands like Hilton, Marriott, Novotel, Sofitel, Mercure, Radisson, and more. Your accommodation is carefully curated as we also add design hotels to provide a unique and special local touch for a refined travel experience.

Yes, it’s possible to customize the adventure to fit you just right. Add more days to your trip, modify cities on the itinerary, add additional sightseeing tours, or explore specific destinations – simply share your travel plans with us, and we'll make it happen.

Each tour encompasses comfortable 4 or luxurios 5-star hotel stays, efficient transportation via trains or planes, captivating sightseeing tours, and entrance tickets. We meticulously plan for the fastest and most comfortable routes to ensure a seamless and enjoyable travel experience for you.

Flights to and from your starting and ending points, city tax are not included in the trip cost. Additionally, it's essential to check whether you require a visa for your journey. Travel insurance is also not covered in the trip cost and should be arranged separately.

To book a tour, only a 100€ deposit is required upfront, and the remaining balance will be charged 60 days before the departure date. We accept all major credit and debit cards for payment. Whether you prefer to use Visa, Mastercard, American Express, or any other major card provider, you can rest assured that your payment will be securely processed. Simply provide your card details during the booking process, and our payment gateway will handle the transaction seamlessly.

.Additionally, we offer the convenience of paying by phone. If you have any questions about the payment process or need assistance, feel free to reach out to our customer service team, and we'll be happy to assist you.

Yes, a single supplement is mandatory if you are traveling solo. The specific cost varies per trip, and you can check the details by clicking “Book Now”.

You can easily book a tour for your group online through our website. Simply navigate to our booking page, select your desired tour, and follow the prompts to complete your reservation. If you have three people in your group, you can opt for a triple room at no additional cost. Alternatively, if you prefer separate rooms, a single supplement will apply for the additional room. If you prefer separate rooms for your group, please note that you will need to make two separate bookings. Please make a note that you are traveling together or contact us asap.

Yes, you can add your pre/post accommodation as well as optional sightseeing tours during the booking.

You can secure optional sightseeing tours either during the tour booking process or afterward, but please ensure it's completed before 30 days prior to departure.

You can expect to receive your travel documents approximately 20 days before the scheduled departure of your trip. If you have any concerns or haven't received them by then, feel free to reach out to our customer service team for assistance.

Yes, it is possible to upgrade to business class for your flights. Please contact our customer service team, and we will assist you with the available options and any associated details.

Your booking includes only cabin luggage. However, additional checked luggage can be added at the airport. Feel free to inquire about the available options and associated fees upon your arrival at the airport check-in counter.

The luggage allowance on trains can vary based on the specific train service and its policies. Typically, there are no strict rules, and many services allow around two pieces of luggage per passenger. However, it's advisable to check with the specific train service or provider you'll be traveling with for their exact luggage policies to ensure a smooth journey.

Certainly! It is mandatory for travelers with us to have comprehensive insurance covering tour cancellation, personal injury, death, medical expenses, repatriation, evacuation, personal liability, loss of personal property, and COVID-related expenses before embarking on the journey. It's crucial to verify that your insurance encompasses all planned activities, especially adventure pursuits, ensuring a safe and well-covered travel experience.

There are no specific age limitations for participation; however, individuals under 18 years old must be accompanied by their parents.

You can cancel your trip at any time and receive a full refund, as long as it is done no later than 30 days before the trip departure date. However, if the cancellation is made less than 30 days before the departure, the trip is non-refundable. In such cases, you may be able to receive a full refund through your travel insurance, highlighting the importance of having travel insurance for added peace of mind. Travel insurance provides financial protection in unforeseen circumstances eg illness, job loss etc and ensures that you are covered in case of unexpected events that may disrupt your travel plans.

We recommend checking the visa requirements for your destination. We cannot assist with obtaining visas as customers arrive from various parts of the world to join our tours, and visa regulations can differ. It's advisable to contact the relevant embassy or consulate to ensure you have the Travel International State Govnecessary documentation for your trip. US citizens can check requirements here - Travel International State Gov for UK citizens please check Travel Abroad Gov UK.

Yes, we love dogs and allow dogs on our tours to Europe and the USA, for more information please contact us or read here.